Internal Team

Support Team
SSO Request List
What is this List? Clients that have single sign-on have the option to provide NEXGEN team with a test account (ex: nexgentest@coronaca.gov) or to provide NEXGEN team access to their environment by adding @nexgenam.com emails to their Active ...
Locally Hosted Clients List
Access the locally hosted clients list below. Locally Hosted Clients
Site Down CS Protocol
Context Note: The "Site Down Support (Latency, Server, etc.)" chat is only for escalated flag/critical status tasks. Only use it if something is CRITICALLY DOWN. Do not use the chat for a dot AM site, Beta or Test site that isn't working. Those ...

Support Team